RFI - Wellington City Council (NZ) - Customer Survey tool

Wellington City Council (WCC) surveys customer satisfaction levels and reports the results in the annual report. WCC wants to move towards continuous surveying to gain more timely, more targeted information to better understand its customers needs. To use continuous surveying, WCC needs a customer survey solution to help manage the process.


Closing Date: 29/07/11


Link to Notification

Business Leads - Tender - Commonwealth Dept of Broadband, Communications and the Digital Economy - eSecurity Surveys

Development of methodology and repeatable survey instruments for data collection on matters regarding cyber-safety and e-security and conduct of two surveys (with an option for the provision of additional services)

The Department is seeking submissions for a Consultant to develop an appropriate methodology and repeatable survey instruments for data collection over time, on the issues, solutions and priorities for action in regards to cyber-safety and e-security, as perceived by parents/guardians and teachers. The Successful Tenderer will also be required to conduct two surveys (one for parents/guardians and one for teachers) using the developed instruments in the second half of 2009 and to analyse and report to the Department on its findings.

Closing Date: 10 June 09 10:00am ACT local time

Link to Tender Notification