The objective of this Request for Proposal (“RFP”) is to select a Respondent or Respondents that can provide an integrated insurance technology solution that will enable the Accident Compensation Corporation (ACC) to meet customer needs with flexible products and services.
The end state achieved by the technology solution will have the following capabilities:
• Agent Management
• Billing and Collections
• Campaign Management
• Channel Management
• Customer Management
• Customer Segmentation
• Data Management
• Debt Management
• Document Management
• Policy Management
• Product Configuration and Modelling
• Product Management
• Reporting
• Sales Management and Quoting
• Underwriting
• Workflow Management
ACC is seeking a solution that supports standard insurance policy administration, customer relationship management, product management and revenue management functions that are integrated with claims management and other operational systems to provide a single view of the customer.
Closing Date: 14/12/09
Link to Tender Notification
