The NSW State Debt Recovery Office, (SDRO), operates a commercial business providing infringement processing services to over 230 commercial clients throughout New South Wales. The range of SDRO clients include Local Councils, Government and semi Government Agencies which issue on-the-spot infringement penalty notices.
The SDRO presently processes in excess of 2.5m infringements per annum. The range of offences is substantial and the various items of Legislation supporting this enforcement number in the vicinity of 160.
It is expected that the existing paper based process of issuing infringements will continue in the future in conjunction with handheld / mobile devices.
The largest SDRO client will be agencies whose area of responsibility involve motor vehicle parking infringements, predominantly local Councils.
The ability for the SDRO to accept handheld/mobile device generated electronic infringement data from clients is being developed as part of the SDRO Electronic Service Delivery program. This program will include the development of an interface to allow electronic data from mobile devices to be uploaded and processed by the SDRO.
The implementation of hand held/mobile infringement issuing technology aims to realise key improvements to the infringement management process, by increased accuracy in the recording and maintenance infringement data; and a reduction in the time and cost currently incurred in the infringement management process.
Closing Date: 1/12/09
